• Transport
  • Ras al Khaimah
  • PHP
  • CakePHP
  • Apache
  • Mysql - Backend
  • HTML5
  • CSS
  • Bootstrap 3
  • JavaScript
  • Jquery
  • UnderscoreJS


RAKTA is a transportation authority of the Government of the UAE providing luxurious and safe transportation for UAE citizens.

The Government organisation wanted to provide online transportation booking services to their citizens for which they had previously approached other digital service providers. However, inconsistent releases over two quarters impacted their go-live plans.

They approached Andolasoft to develop the online ticketing portal from scratch. We re-initiated the entire development process starting with stakeholder meetings to identify their plans and streamline the scope of the project cost-effectively.

Our dedicated developers and QA teams work on the project and deliver an intuitive and user-friendly ticketing system portal on the scheduled date.

Overview of RAKTA Overview of RAKTA


Ras Al Khaimah is one of the important tourist destinations in the UAE. It provides the infrastructure and transportation system in conformity with the best international standards.

The Government organization ensures that the visitors and residents get safe and reliable transportation services meeting the needs of the visitors and residents.

The Need

The unfinished portal was to be developed from scratch because of many erroneous errors in the portal.

  • Test cases were being managed in an excel based system

  • There was no formal project documentation

  • There was no feedback mechanism for client

  • No centralised task and bug tracking tool

The Need of RAKTA

What We Did?

  • Drafted complete project documentation, reviewed and signed-off over a 2 week onsite session

  • We developed the ticketing system online portal using Scrum methodology to facilitate faster and more optimized product development


  • Project was delivered on schedule and on-track

  • Successful implementation of booking system with 7 bug free releases

  • Flawless ticket system portal facilitated tourists from across the world

  • Conducted detailed post implementation review and sprint retrospective

customer review of ILS
customer review of ILS

The strategy of RAKTA is to provide smart and distinguished services to customers & create an integrated transportation system. Your digital solutions to improve the transport sector are key to enhancing relationships with government and private sectors.We thank you for your positive participation in achieving the vision of the RAK Government.

Eng. Esmaeel Hassan Alblooshi

General Manager

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